I have been a client of Regional Insurance Brokers for around 15 years.
As I recall I have had Andrew Donovan as my account manager for the past 10 years at least.
I would describe him as being thorough, attentive and takes the time to explain Insurance policies to me when needed, on occasions multiple times. Has always been available to take my calls or return them without delay, quick to act in times of stressful claim needs.
He appreciates business urgency for claim processing, he is happy to help look up policy numbers and details from his end without delay.
I have him look after my business Insurance as well as my home and content Insurance for I know that he is reliable, experienced and will guide me to the best possible option.
I truly appreciate his professional service.